Bet Rupe FAQ – Frequently Asked Questions for Pakistan

The minimum age is 18 years. This is strictly enforced. Your date of birth is collected during registration and verified against the documents submitted at the time of your first withdrawal. Accounts found to belong to players under 18 are permanently closed and any balance returned to the originating payment method.

No. Each person can hold only one Bet Rupe account. Duplicate accounts are detected automatically by the platform and result in both accounts being suspended. If you accidentally created a second account, contact support@betrupe.net immediately to have it merged or removed before any penalty is applied.

Bet Rupe accepts the following Pakistani identity documents:

• CNIC (Computerised National Identity Card) — front and back scan
• Valid Pakistani Passport (photo page)
• Pakistani Driving Licence (photo page)

Documents are typically requested before your first withdrawal above Rs 50,000 or when your total monthly withdrawals exceed Rs 200,000. Verification is usually completed within 24–48 hours.

While you still have access to the old number, log in, go to Account Settings, and select "Change Mobile Number". You will receive verification codes on both the old and new numbers to confirm the change. If you no longer have the old number, contact support@betrupe.net with your full name and CNIC details — identity verification will be required before the number is updated.

Send a closure request to support@betrupe.net from your registered email address, or contact live chat. Any verified PKR balance is returned to your registered Easypaisa, JazzCash, or bank account within 5 business days. If you are closing the account because gaming has become a problem, Bet Rupe also offers a self-exclusion option which is faster to activate and includes additional safeguards.

There is a dedicated "Referral Code" field on the registration form. Enter the code your friend shared before submitting the form — it cannot be added after the account is created. Entering a valid referral code gives you an additional Rs 200 freebet, and your friend earns up to Rs 1,500 in real PKR once you make a qualifying first deposit. Full details are on the Refer a Friend page.

Go to betrupe.net/login and enter your Pakistani mobile number (without the +92 country code, e.g. 3001234567) and your password. If you have two-factor authentication enabled, a 6-digit code is then sent to your mobile via SMS — enter it to complete the login. Your mobile number is your login username; there is no separate username to remember.

Click "Forgot your password?" on the login page. Enter your registered Pakistani mobile number and Bet Rupe sends a one-time reset code via SMS. Enter the code, set a new password (minimum 8 characters), and you are back in. The whole process takes under 90 seconds. If you no longer have access to the registered mobile number, contact support for manual identity-verified recovery.

After five consecutive failed attempts, Bet Rupe locks the account for 30 minutes as a security measure. You can either wait out the 30 minutes and try again, or use the password reset link to immediately regain access by setting a new password. Your PKR balance is completely safe during the lock — only login is restricted. If you did not make those attempts yourself, reset your password immediately and enable 2FA.

Log in to your Bet Rupe account, open Account Settings, and find the Security section. Toggle on "Two-Factor Authentication". Bet Rupe immediately sends a test verification code to your registered Pakistani number to confirm it is working. Once confirmed, every future login requires both your password and a fresh SMS code. Bet Rupe strongly recommends enabling 2FA — it is the single most effective step you can take to protect your account and PKR balance.

Act immediately. Log in from a trusted device, go to Account Settings and select "End All Other Sessions", then change your password. Contact Bet Rupe support via live chat or support@betrupe.net to flag the account for a security review. Check your recent transaction history for any activity you do not recognise and report it in the same support conversation.

Yes, Bet Rupe allows simultaneous sessions on different devices — for example your phone and a laptop. Each session is tracked separately. If you want to end all other active sessions (after using a shared device, for example), go to Account Settings and select "End All Other Sessions". Only your current session remains active.

Log in to your Bet Rupe account and go to the Cashier section. Select your preferred payment method, enter the amount in PKR, and follow the on-screen instructions for that method. Easypaisa and JazzCash deposits are confirmed within seconds. IBFT bank transfers typically arrive within 10–30 minutes. All deposits are processed in Pakistani Rupees — there is no currency conversion on Bet Rupe.

Bet Rupe accepts the following PKR payment methods:

• Easypaisa — instant deposit, minimum Rs 200
• JazzCash — instant deposit, minimum Rs 200
• NayaPay — instant deposit, minimum Rs 500
• SadaPay — instant deposit, minimum Rs 500
• IBFT Bank Transfer — 10–30 minutes, minimum Rs 1,000
• Visa / Mastercard — issued by Pakistani banks, minimum Rs 500

No international payment methods, no cryptocurrency, and no foreign currency accounts are accepted.

The minimum deposit is Rs 200 via Easypaisa or JazzCash — making Bet Rupe accessible for players at all budget levels. For NayaPay, SadaPay, and Visa/Mastercard the minimum is Rs 500. For IBFT bank transfers the minimum is Rs 1,000. There is no maximum deposit limit, though Bet Rupe recommends using the deposit limit tools in Account Settings to stay within your personal budget.

For Easypaisa and JazzCash, deposits credit within seconds. If it has been more than 5 minutes, refresh your account balance. If still not showing, note down the transaction reference number from your mobile wallet and contact Bet Rupe support via live chat or support@betrupe.net. For IBFT transfers, allow up to 30 minutes before raising a query. Provide the bank transfer reference number when contacting support.

Yes. Go to Account Settings and open the Responsible Gaming section. You can set daily, weekly, or monthly PKR deposit limits. Once a limit is set, it cannot be exceeded — even by contacting support. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period, giving you time to reconsider. Full details are on the Responsible Gaming page.

Bet Rupe does not charge any platform fees on deposits. Rs 500 deposited means Rs 500 in your account — no deductions. Your payment provider (Easypaisa, JazzCash, your bank) may apply their own transaction fees depending on your account type with them; check your provider's fee schedule if unsure.

Yes. The 100% welcome bonus (up to Rs 10,000) is credited automatically alongside your first qualifying deposit — you do not need to enter a bonus code. The minimum qualifying deposit to trigger the welcome bonus is Rs 200. The bonus matches your deposit amount up to Rs 10,000, so depositing Rs 1,000 credits Rs 1,000 in bonus funds. A 20x wagering requirement applies. Full bonus terms are in the Terms and Conditions.

Log in to your account, go to the Cashier, and select Withdraw. Choose your withdrawal method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard), enter the amount in PKR, and confirm. Withdrawals to Easypaisa and JazzCash are typically processed in under 5 minutes after approval. IBFT transfers arrive within 1–2 business days. The withdrawal method must match the payment method used to deposit (or be verified separately).

The minimum withdrawal is Rs 500 via all methods. There is no upper limit on withdrawals, though large withdrawals (above Rs 50,000) may require completed identity verification (CNIC or passport) before being processed.

Withdrawal processing times at Bet Rupe:

• Easypaisa / JazzCash: Under 5 minutes (after approval)
• NayaPay / SadaPay: 15–30 minutes
• IBFT Bank Transfer: 1–2 business days
• Visa / Mastercard: 2–5 business days (dependent on the issuing bank)

The Bet Rupe approval process itself typically takes under 1 hour for standard amounts. If a withdrawal is still showing "pending" after these timeframes, contact support with your transaction reference number.

Common reasons for withdrawal rejection at Bet Rupe:

• Active bonus funds with incomplete wagering requirements — only real-money balance (excluding bonus funds) is withdrawable until wagering is met
• Identity verification not completed for larger withdrawal amounts
• Withdrawal method not matching the deposit method used
• Account security review triggered (unusual activity)

If your withdrawal was rejected, Bet Rupe support will explain the specific reason via email or chat. Contact support@betrupe.net for a full explanation.

Bet Rupe does not charge platform fees on standard withdrawals. Rs 5,000 requested means Rs 5,000 sent to your wallet or bank. Your bank or mobile wallet provider may charge a receiving fee on incoming transfers depending on their fee structure — check your provider's terms. Bet Rupe cannot control third-party fees applied by payment processors.

Yes, as long as the withdrawal has not yet been approved and sent. While it is still in "pending" status, you can cancel it from the Cashier section of your account, and the funds will return to your Bet Rupe balance immediately. Once a withdrawal moves to "approved" or "processed", it cannot be reversed. If you need to stop an approved withdrawal urgently, contact live support — success depends on how quickly you act.

New Bet Rupe players receive a 100% match bonus on their first deposit, up to Rs 10,000. Deposit Rs 500 and receive Rs 500 in bonus funds; deposit Rs 10,000 and receive Rs 10,000 in bonus funds. A 20x wagering requirement applies to the bonus portion, and the bonus expires 30 days after crediting. The bonus is credited automatically alongside the first deposit — no code needed. Full terms in the Terms and Conditions.

A wagering requirement is the total value of bets you need to place before bonus funds convert to withdrawable cash. On Bet Rupe, the welcome bonus has a 20x wagering requirement on the bonus amount. So if you receive Rs 1,000 in bonus funds, you need to place bets totalling Rs 20,000 in qualifying games before that Rs 1,000 becomes real withdrawable PKR. Casino games (slots, roulette) contribute 100% to wagering. Cricket betting contributes 50%. Your real-money balance is always withdrawable — the wagering requirement only applies to the bonus portion.

Once registered, find your personal referral code in your account. Share it with friends. When a friend registers using your code and makes a qualifying first deposit of Rs 500 or more, you earn up to Rs 1,500 in real PKR — no wagering requirement on the referral reward. Your friend also benefits: they receive an extra Rs 200 freebet on top of the standard welcome bonus. There is no cap on the number of friends you can refer. Full details on the Refer a Friend page.

A freebet is a credited stake that you can use to place a bet without risking your own PKR. When you place a bet using a freebet, only the winnings (profit) are paid out — the freebet stake itself is not returned. For example, a Rs 200 freebet on a cricket market at 2.00 (evens) returns Rs 200 in winnings if it wins. Freebets appear in your account and are selected automatically or manually at the bet placement stage. They expire after a fixed period (usually 7 days).

Yes. During PSL season and other major Pakistan cricket events, Bet Rupe runs dedicated promotions including enhanced odds on marquee matches, cashback on losing PSL bets, accumulator insurance, and limited-time freebets for cricket betting. These are communicated via SMS and shown as banners in your account during the relevant period. Check the promotions section of your dashboard regularly to stay up to date.

If a bonus you are expecting has not been credited within 15 minutes of the qualifying action (first deposit, referral, etc.), first refresh your account page. If still missing, contact support@betrupe.net with the bonus name or promotion, and the date and amount of the qualifying deposit. Bonuses are investigated and credited manually within 24 hours if they were genuinely triggered but missed by the system.

Bet Rupe covers PSL, Pakistan international fixtures (Tests, ODIs, T20Is), the Asia Cup, ICC events, the IPL, and bilateral series involving major cricket nations. Markets available on each match include:

• Match winner (pre-match and in-play)
• Top batsman and top bowler
• Total runs (over/under)
• Method of first dismissal
• Player of the Match
• Live in-play markets with ball-by-ball updates

Market availability varies by match format and fixture importance.

Yes. Bet Rupe offers in-play betting on cricket with odds updating in real time as the match progresses. You can place bets on the match winner, next wicket, next over runs, and other markets while the game is live. Odds suspend briefly between overs and after wickets while the market recalculates. The Live Cricket Score page shows live scores alongside the betting markets.

Bet Rupe follows standard cricket betting settlement rules. For matches abandoned before a result is possible (due to rain, security, or other reasons), most markets are voided and stakes refunded to your account. For matches that produce a Duckworth-Lewis result, bets are settled according to the official result. Specific settlement rules for unusual situations are in the Terms and Conditions under the Sports Betting section.

Yes, cash-out is available on selected cricket markets during in-play betting. When a cash-out option is available for your active bet, a "Cash Out" button appears alongside the bet in your account. The cash-out amount reflects the current probability-adjusted value of the bet. Cash-out is not always available on all markets or at all times during a match — it depends on the market liquidity at that moment.

The Live Cricket Score page on Bet Rupe shows real-time scores for PSL and international matches. Scores update automatically without needing to refresh the page. The live score widget is also embedded directly alongside in-play betting markets on the cricket betting pages, so you can follow the game and place bets from the same screen.

The minimum stake on cricket betting markets at Bet Rupe is Rs 50 per bet. Maximum stake limits vary by market and match — they are displayed at the bet placement stage. For big PSL finals and international fixtures, maximum stakes are higher than for early-round or less prominent matches.

Bet Rupe offers hundreds of slot titles covering classic 3-reel slots, modern 5-reel video slots, and progressive jackpot slots with PKR prize pools. Games are grouped by type and popularity on the Slots page. All slots are playable directly in your browser with no app download required — on Android, iOS, or any desktop browser.

Yes. The Roulette section at Bet Rupe includes live dealer European and American roulette tables — real dealers, real wheels, streamed live to your device. Minimum bets start at Rs 100 on live roulette tables. Standard RNG (Random Number Generator) roulette is also available for players who prefer a faster-paced game without a live dealer.

The Poker section at Bet Rupe offers Texas Hold'em cash games and sit-and-go tournaments in PKR. Tables are running around the clock. Stakes range from micro-stakes (minimum Rs 50 buy-in) to mid-stakes tables. Poker is available on desktop and mobile browsers — no separate download required.

The Ludo Games section at Bet Rupe lets you play standard Ludo rules with a real PKR buy-in. Select a table with your chosen entry fee (starting from Rs 50), join a game with other players, and the winner takes the pot minus a small platform commission. Games are available for 2, 3, or 4 players. Results are determined by standard dice mechanics — fully fair RNG certified outcomes.

All games on Bet Rupe use certified Random Number Generator (RNG) technology to ensure fair, unpredictable outcomes. Slot game Return to Player (RTP) percentages are displayed on the game information page for each title — most slots on Bet Rupe carry RTPs between 94% and 97%. Live casino games use physical equipment (real wheels, real cards) monitored by on-site staff. RNG certification details are available on request from support.

Go to Account Settings and open the Responsible Gaming section. Select "Self-Exclusion" and choose a period: 30, 90, or 180 days, or permanent exclusion. Confirm with your account password. The exclusion takes effect immediately — your account is locked, deposits are blocked, and all marketing communications stop. Self-exclusion cannot be reversed during the chosen period. Your PKR balance is preserved and returned if you choose not to return. Full details on the Responsible Gaming page.

Contact the Bet Rupe responsible gaming team at support@betrupe.net or via live chat in your account. Agents are available 24/7 and are trained to have supportive, non-judgmental conversations — not to read a script. They can help you activate deposit limits, a cool-off period, or self-exclusion during the same conversation. You will not be pressured to keep playing. Bet Rupe also recommends reviewing the Responsible Gaming page for self-assessment tools and further guidance.

A cool-off period is a short break from depositing and betting — available for 24 hours, 72 hours, or 7 days — without committing to a full self-exclusion. During a cool-off, your account remains open for withdrawals but deposits and bets are blocked. All marketing stops. A cool-off cannot be cancelled once activated — it runs its full course. Activate it in Account Settings under Responsible Gaming.

Contact support@betrupe.net immediately. Bet Rupe will investigate and close the account the same day if the player is confirmed to be under 18. Any balance will be refunded to the payment method used. Bet Rupe support can also advise on device-level controls to prevent future access. There is no penalty for raising this concern — it is the right thing to do and Bet Rupe treats it with full urgency.

Log in to your account, go to Account Settings, and open Responsible Gaming. Select "Deposit Limits" and choose daily, weekly, or monthly. Enter your chosen PKR amount and confirm. The limit takes effect immediately. It cannot be exceeded — not even by contacting support. To reduce the limit, the change is instant. To increase it, there is a 24-hour waiting period to give you time to reconsider. See the full Responsible Gaming page for a complete breakdown.